Welcome fellow Bruins!

The primary functions of the Office of Student Services are to matriculate, retain, and graduate undergraduate and graduate students at The UCLA Herb Alpert School of Music. We accomplish these functions as part of the University’s learning and teaching mission by creating an inclusive space that allows us to provide comprehensive academic advising, support services, and co-curricular opportunities to foster student success.

The Office of Student Services aspires to create a transformative academic advising experience for all students at The UCLA Herb Alpert School of Music. Specifically, we strive to:

  • Create a student-centered space that honors and values the student’s holistic experience and advocates for their wellbeing both in and out of the classroom.
  • Empower students by providing the tools and resources necessary to make educated decisions and become self-sufficient.
  • Continually adopt and develop best practices to increase efficiency and effectiveness of the services we provide.

At the core of its beliefs, the Office of Student Services views advising as teaching. As such, we strive to reflect the following values in our daily interactions:

  • Care
  • Collaboration
  • Commitment to diversity, equity, and social justice|
  • Communication
  • Integrity
  • Personal responsibility and accountability
  • Professionalism
  • Student advocacy

Meet the Team

Nam K. Ung, Ed.D.
Dr. Nam Ung provides overall leadership and direction for the Office of Student Services. Prior to the School of Music, Nam managed a diverse portfolio of programs and services in the areas of academic advising, multicultural education, and residential life at USC, CSU LA, CSU Northridge, and UCLA. Nam earned both his BA and M.Ed. at UCLA (Go Bruins!), and his Doctorate in Educational Leadership at CSU Long Beach (Go Beach!). Nam enjoys eating, cooking, and traveling with his partner, arts and crafts, and lettering/calligraphy. 
Sandra McKerroll
Graduate Advisor
Sandra McKerroll assists graduate students in the Music and Ethnomusicology departments. As a liaison among students, faculty, and administration, Sandra plays a pivotal role in providing information and advice on policies and procedures. Among her responsibilities are graduate advising, graduate student services (covering a multitude of tasks), and referral to other resources on campus.
Michele Yamamoto
Musicology Graduate Advisor
Michele Yamamoto is the advisor for the Musicology graduate program. In this role, she works with graduates on funding, degree progress, and student services and resources. Michele is also Assistant to the Chairs of Musicology and Music Industry, which has her managing scheduling and administrative responsibilities for the Musicology, Music History, and Music Industry programs. She is a graduate of this very Music History program with past experience in the entertainment industry. She enjoys food, travel, playing with her dog, and Bananagrams.

Brenda Gálvez, M.Ed.  
Assistant  Director/Undergraduate Advisor
Brenda Galvez has worked for The UCLA Herb Alpert School of Music since 2012. Her duties include assisting current students with their matriculation and eventual graduation, and other administrative duties as needed inside and out of the School. During her free time, Brenda enjoys leading college application workshops for high school and transfer students and taking her dog, Misha, for long walks. Brenda obtained her Bachelor’s degree in Sociology at UCLA and her Master’s in Educational Counseling at USC.
Belén María 
Student Affairs Officer/Music Industry Advisor
Belen Maria, Student Affairs Officer, advises the Music Industry, Science, and Technology minor and the Music History major and minor. She is responsible for the logistics of scholarships, awards, and competition programs for the departments of Music and Ethnomusicology. Belen came to the Herb Alpert School of Music in 2012 as a student worker. Belen obtained her Bachelor’s degree in English and Spanish and Community and Culture at UCLA.
Zoe Ashmead, M.A
Director of Enrollment & Recruitment
Zoe serves as a contact and advisor for prospective undergraduate and graduate students at the UCLA Herb Alpert School of Music. She oversees the application and audition procedures and provides guidance for students throughout the admissions process. Zoe studied music performance (oboe), psychology, and English as an undergraduate at Denison University, and she earned her M.A. in Student Affairs Administration at Michigan State University. She enjoys reading, tennis, hiking, and playing and listening to music.

The goal of the Troubadour Program is to positively promote the music education experience to prospective students and their families by strengthening the relationships between faculty, staff, students, and its neighboring community. Simultaneously, the Troubadour Program aims to empower students with communication, interpersonal, and leadership skills to further their academic and professional development. 

The Troubadour Program strives to recruit strong student leaders within the Herb Alpert School of Music who will serve as representatives not only of its departments but also the university at large.

2016-2017 Troubadours:

Jiyoon Chung
Ethnomusicology: World Music
Julia Karstens
Musicology: Music History, Music Industry
Evan Levy
Ethnomusicology: World Music
Kelly Seto
Ethnomusicology: World Music
Katie Takahashi
Music: Education
Oliver Taylor
Music: Performance


Come See Us!

The Office of Student Services team is available to discuss your academic needs via appointments or limited walk-in advising sessions. Students who walk-in without an appointment or during times that are not designated as walk-in advising sessions will be asked to follow one or both of the following options:

·Walk-in Advising Sessions: Every week, our academic advisors host specific walk-in advising hours students may utilize for brief academic advising questions. Our front desk assistants will post sign-in sheets 15 minutes prior to the start of a walk-in advising session. You simply need to come in and sign up for a 15-minute time slot. Feel free to leave and come back when it’s your turn!

Walk-in Advising Schedule:
Brenda Gálvez
Tuesdays | 1pm-3pm
Thursdays | 10am-12pm
Fridays | 10am-12pm

Belén María
Mondays | 10am-12pm
Tuesdays | 3pm-5pm
Wednesdays | 3pm-5pm


Sandra McKerroll
Mondays | 10:30am-12pm
Tuesdays | 2pm-4pm
Wednesdays | 2pm-3pm
Thursdays | 2pm-3:30pm

Michele Yamamoto
Mondays | 2pm-4pm
Tuesdays | 2pm-4pm
Fridays | 10am-12pm 

Appointments: For longer, more complicated concerns, students are encouraged to set up an appointment with their academic advisor. To do so, simply email your academic advisor with your availability and we’ll figure out a mutually agreeable time.

Office of Student Services
Herb Alpert School of Music
University of California, Los Angeles
445 Charles E Young Drive E | Schoenberg Music Building 1642
Los Angeles, CA 90095-1616
Phone: 310-267-5536
Fax: 310-267-0326